Mediation

How we can help

Accredited mediation without the stress.

With our Accredited Mediator, Deanne Baker, at your side, you’ll be able to settle your dispute quickly and with minimal stress on both sides.

The process that we use for mediation is the model recommended by the Department of Justice and Dispute Resolution Centre that involves using a framework and practices for the parties involved to discuss their concerns, thoughts and feelings in a safe and constructive environment

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workplace mediations

Available for all organisations

The mediator is impartial and is not there to make decisions, judgements or provide solutions, they are there to guide the participants in exploring the conflict with a view to raising awareness and perceptions of the other party to allow a mutual resolution to be achieved.

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Whats involved

Intake Meeting

Each mediation involves an intake meeting which is individual with the parties to establish the nature of the conflict and expectations of the participants. The process of mediation is explained to ensure the participants understand that mediation is a voluntary nonlegal process where they have control over the content and any outcomes. This is usually conducted a few days before the scheduled mediation session.

Create Opportunities

During the mediation session the mediator will ensure that each party has an opportunity to express what has bought them to mediation and what they want to achieve from the session.

Discuss Options & Ideas

The parties discuss options and ideas on moving forward and future requirements. The aim is that parties come to a mutual agreement. Should the parties be able to mutually agree on an agreement to move forward, the mediator will assist in generating this agreement(verbally or written) depending on the needs and requests of the parties.

Provides a Framework

Mediation does not guarantee a resolution or a commitment for the parties to enter into an agreement, this is completely up to the parties involved and their willingness to find and agree to solutions that help the conflict move forward. The mediation provides the framework and process for the parties to discuss their concerns, thoughts and feelings in a safe and constructive environment.