FAQ
Your HR questions, answered.
Got questions about HR support? Find clear, practical answers about our services, support options, packages, coaching and training.
POPULAR QUESTIONS
The questions we get asked most.
What can an HR consultant help my organisation with?
HR Dynamics can help with employment contracts, pay rates and awards, performance and conduct issues, workplace investigations, mediation, recruitment, terminations and everyday HR questions. You can use us for one issue or for ongoing HR support.
Can you help with a one-off HR issue?
Yes. You don’t need to sign up for ongoing HR support. If you have a specific staff issue, workplace complaint, performance concern, investigation, termination or other HR matter, you can contact us for help with that situation.
How much does HR support cost?
The cost depends on what you need and how complex the issue is. Give us a call, explain what’s happening and we can usually tell you what needs to be done, how we can help and give you an approximate cost before you decide to proceed.
How do I know which HR support option is right for me?
You don’t need to know the answer before you contact us. Tell us what’s happening in your organisation and we’ll help you understand whether a one-off service, an HR package or ongoing HR support is the best fit.
Do you work with organisations across Australia?
Yes. HR Dynamics supports organisations Australia-wide. Our consultants can provide practical HR advice and support remotely, so you don’t need to be located near one of our offices to work with us.
What happens when I contact HR Dynamics about an HR problem?
Tell us what’s happening and we’ll talk it through with you. We’ll help you understand the next steps, explain what support you may need and give you an idea of the likely cost. There’s no obligation to proceed.
Browse by Topic
Find answers by support type
HR Packages
What’s included in every HR package?
Every package includes our HR essentials: Employment Contracts, an Employee Handbook, Pay Rate Calculations and 2 Hours of HR Coaching. HR Plus and HR Pro then give you additional inclusions from our HR Solutions Menu.
What’s the difference between HR Starter, HR Plus and HR Pro?
HR Starter gives you the essential HR foundations. HR Plus includes the essentials plus 4 inclusions from our HR Solutions Menu, while HR Pro includes the essentials plus 8 inclusions.
Can I choose my own inclusions?
Yes. With HR Plus and HR Pro, you can mix and match from our HR Solutions Menu to choose the resources that are most useful for your organisation.
Are the HR packages a one-off payment?
Yes. Our HR packages are purchased as a one-off payment, giving you the HR foundations and resources included in your selected package without an ongoing subscription.
What if I need ongoing HR support?
If you’d prefer ongoing support, we also offer an Ongoing HR Support option. You’ll receive the HR resources and support your organisation needs, with the cost spread across manageable monthly payments over two years.
Which HR package is right for my organisation?
It depends on how much support you need. HR Starter is ideal for organisations establishing their HR foundations, while HR Plus and HR Pro provide greater flexibility and additional HR resources. If you’re unsure, talk to our team and we can help you choose the best fit.
Ad Hoc HR Support
Can I use HR Dynamics for just one HR issue?
Yes. Ad Hoc HR Support is designed for organisations that need help with a specific issue, task or project without committing to ongoing HR support. Reach out when you need us and we’ll help you work out the best next step.
What can you help with on an ad hoc basis?
We can assist with a wide range of HR matters, including employment contracts, award and pay advice, performance issues, policies, termination and redundancy, workplace investigations and other employee matters.
How much does Ad Hoc HR Support cost?
Our current Ad Hoc rates are available in our pricing flyer. Download the flyer to view pricing and more information about how our Ad Hoc support works.
What are Bulk Hours?
Bulk Hours let you purchase a block of HR hours upfront and use them across different HR matters as you need them. Your hours are available for three years from purchase, so there’s plenty of time to use them.Current Bulk Hour options offer savings of 5%, 10% or 15%, depending on the block you choose.
What can I use Bulk Hours for?
ou can use your Bulk Hours across a range of HR matters, depending on what your organisation needs - from contracts and award advice to policies, performance issues and other workplace support.
Should I choose Ad Hoc Support or Bulk Hours?
Ad Hoc Support is a good fit if you need help with one particular issue. If you expect to need HR support more than once, Bulk Hours give you greater flexibility and can reduce your hourly cost.
Ongoing HR Support
What is included in Ongoing HR Support?
Ongoing HR Support gives you access to practical HR help plus key HR foundations such as tailored employment contracts, a staff handbook, award interpretation and workplace policies. It also includes professional development and WHS resources to help keep your organisation on track.
How is Ongoing HR Support different from Ad Hoc or Bulk Hours?
Ad Hoc Support is designed for one-off HR issues, while Bulk Hours let you purchase a block of time to use as needed. Ongoing HR Support is for organisations that want HR support already in place, along with ongoing resources, guidance and development.
Can we contact HR Dynamics when an HR issue comes up?
Yes. Ongoing support is designed to give you HR help when you need it, whether you have a workplace question, need guidance around Fair Work requirements or want support with a people issue.
Does Ongoing HR Support include training and development?
Yes. The ongoing service includes professional development support such as leadership webinars, access to a monthly Q&A session and HR/IR hot-topic updates.
Is there a minimum commitment?
Yes. Ongoing HR Support requires a two-year commitment. This allows us to build an ongoing relationship with your organisation and support your HR needs over time.
How much does Ongoing HR Support cost?
Download our current Ongoing HR Support flyer to view pricing, inclusions and the details of the service. Download Ongoing HR Support Flyer →
HR Services
What can an HR consultant help my organisation with?
HR Dynamics can help with employment contracts, pay rates and awards, performance and conduct issues, workplace investigations, mediation, recruitment, terminations and everyday HR questions. You can use us for one issue or for ongoing HR support.
Can you help with a one-off HR or employee issue?
Yes. You don’t need to sign up for ongoing HR support. If you have a specific staff issue, workplace complaint, performance concern, investigation, termination or other HR matter, you can contact us for help with that situation.
How much does HR support cost?
The cost depends on what you need and how complex the issue is. Give us a call, explain what’s happening and we can usually tell you what needs to be done, how we can help and give you an approximate cost before you decide to proceed.
Can you help me work out the correct award and pay rate?
Yes. We can help identify the applicable modern award and classification and provide guidance on pay rates, allowances, penalties and other award requirements relevant to the role.
Do you provide HR support across Australia?
Yes. HR Dynamics supports organisations Australia-wide. Our consultants can provide practical HR advice and support remotely, so you don’t need to be located near one of our offices to work with us.
What happens when I call HR Dynamics about an HR problem?
Tell us what’s happening and we’ll talk it through with you. We’ll help you understand the next steps, explain what support you may need and give you an idea of the likely cost. There’s no obligation to proceed.
Coaching & Training
Can training be tailored to our organisation?
Yes. We can tailor coaching and training around your organisation, your people and the areas you want to strengthen. This keeps the learning relevant to the situations your leaders and teams are actually dealing with at work.
What types of coaching and training do you offer?
Our coaching and training can support areas such as leadership and management development, difficult conversations, communication, Social Styles, team development and workplace skills. We can also work with you to develop training around a specific need in your organisation.
Do you offer coaching for individual leaders and managers?
Yes. One-to-one coaching can provide leaders and managers with practical support to build confidence, strengthen their people-management skills and work through real workplace challenges.
Can you provide training for a whole team?
Yes. We work with individuals, leadership groups and broader teams. The format can be shaped around your group size, development goals and the outcomes you want to achieve.
What is 360 Degree Feedback?
360 Degree Feedback gives an individual insight into how their leadership and performance are perceived by the people around them, typically including managers, peers and direct reports. It can highlight strengths, blind spots and development priorities, providing a stronger foundation for targeted professional development.
How much does Coaching & Training cost?
Pricing depends on the type of coaching or training, the number of participants and the level of tailoring required. Download our current Coaching & Training Pricing flyer to view our options, or talk to our team about what would work best for your organisation.
The next step is simple
The right HR support starts with a conversation
Tell us what kind of support your organisation needs and we’ll help you work out whether Ongoing HR Support is the right fit.